Privacy Policy

1. Introduction

Preservation Capital Ltd (“Preservation Capital,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us, enquire about our products or services, interact with our advertisements, or conduct business with us.

We aim to handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

• Contact information: Your name, email address, telephone number and mailing address.
• Enquiry information: Your interest in physical gold, silver or other products, questions, product preferences and information you voluntarily provide.
• Transaction information: Information necessary to process purchases, arrange payment, coordinate delivery, maintain records and meet applicable legal obligations.
• Website information: Technical information such as IP address, browser type, device information and website activity, where collected through our website or service providers.
• Communications: Information contained in emails, telephone conversations, contact forms and other correspondence with our business.

We seek to collect only information reasonably necessary for the purposes identified in this policy.

3. How We Collect Information

We may collect personal information when you:

• Visit or interact with our website.
• Submit an enquiry or contact form.
• Complete a Facebook or Instagram lead generation form.
• Contact us by telephone, email or social media.
• Request information about physical gold or silver.
• Purchase products or use our services.
• Voluntarily subscribe to communications from our business.

We may also receive information through third-party service providers where permitted by law.

4. How We Use Your Information

We use personal information for legitimate business purposes, including:

1. Responding to enquiries and requests for information.

2. Providing information about physical gold and silver products, pricing, availability and purchasing procedures.

3. Communicating with prospective and existing customers.

4. Processing transactions and coordinating product delivery or related services.

5. Maintaining appropriate business and transaction records.

6. Improving customer service and website functionality.

7. Protecting against fraud, unauthorized transactions and security threats.

8. Meeting applicable legal, regulatory, accounting and recordkeeping obligations.

9. Sending promotional communications where we have the consent or other legal authority required to do so.

We will not use personal information for materially different purposes without obtaining additional consent or establishing another lawful basis where required.

5. Facebook, Instagram and Online Advertising

Preservation Capital may advertise its products and services through Facebook, Instagram and other digital platforms.

When you complete one of our lead generation forms, we may receive information you choose to provide, such as your name, email address, telephone number, product interests and enquiry details.

We use this information to respond to your enquiry and provide the information you requested.

Submitting an enquiry does not automatically mean that you have subscribed to ongoing promotional emails or text messages.

Meta and other advertising platforms may independently process information in accordance with their own privacy policies and applicable terms.

6. Consent and Marketing Communications

Where required, we obtain your consent before collecting, using or disclosing personal information.

If we send commercial electronic messages, we will comply with applicable requirements under Canada’s Anti-Spam Legislation (CASL), including requirements concerning consent, sender identification and unsubscribe mechanisms.

You may withdraw consent for optional communications by using an available unsubscribe mechanism or contacting us directly.

Withdrawal of consent may be subject to legal or contractual restrictions and may affect our ability to provide certain requested services.

7. Sharing and Disclosure of Information

We do not sell personal information.

We may share personal information with trusted service providers when reasonably necessary to operate our business, including providers assisting with:

• Website hosting and technical support.
• Customer communications and enquiry management.
• Payment processing and transaction administration.
• Product fulfilment, shipping or delivery.
• Business administration, accounting and professional services.

Service providers are expected to handle information appropriately and use it only for authorized purposes.

We may also disclose personal information where required or permitted by applicable law, including to respond to lawful requests from regulatory, governmental or law enforcement authorities.

8. Information Security

We are committed to maintaining reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the personal information we handle.

These safeguards are intended to protect information against unauthorized access, use, disclosure, alteration, loss or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet applicable legal obligations, resolve disputes or maintain necessary business records.

When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal requirements.

10. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage and improve the visitor experience.

Where advertising or analytics technologies are used, additional information may be collected by third-party providers.

Visitors may be able to manage certain cookies through their browser settings or available website consent controls.

We will provide any additional notices or consent mechanisms required by applicable law.

11. Third-Party Websites

Our website and advertisements may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third parties. We encourage visitors to review the privacy policies of those services before providing personal information.

12. International Processing

Some technology or service providers may process or store information outside Canada.

Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is processed, including lawful access requests by public authorities.

We will take reasonable steps to ensure appropriate protection of information handled by service providers.

13. Access, Correction and Privacy Requests

You may contact us to request access to personal information we hold about you, ask for corrections, withdraw consent where applicable, or raise concerns about our privacy practices.

We will respond to requests in accordance with applicable privacy laws, subject to any lawful exceptions.

14. Children’s Privacy

Our products and services are not directed toward children.

We do not knowingly seek to collect personal information from minors through our advertising lead forms.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, legal obligations or services.

The updated version will be posted on our website with a revised effective date.

16. Contact Us

For questions, concerns or requests relating to this Privacy Policy, please contact:

Preservation Capital Ltd
Saskatchewan, Canada

Privacy Contact: [Daryl Cooper]
Email: [[email protected]]
Mailing Address: [405-3301 8th Street E, Saskatoon, SK, S7H 5K5]
Website: https://preservation-capital.com/